Customer Care
Returns and Exchanges
Code Pink Essentials accepts eligible return or exchange requests submitted within 14 calendar days of confirmed delivery.
Tops must be:
- Unworn
- Unused
- Unwashed
- In original condition
- In original packaging when applicable
- Free of makeup
- Free of deodorant
- Free of fragrance
- Free of stains
- Free of hair
- Free of damage
- Free of signs of wear
Compression socks must remain:
- Unopened
- Unworn
- Unwashed
- Sealed in the original packaging
Bracelets must be:
- Unworn
- Undamaged
- Returned with original packaging
Nonreturnable items
- Final-sale merchandise
- Gift cards
- Promotional gifts
- Opened or worn compression socks
- Products that do not meet the condition requirements
Original shipping charges are nonrefundable.
Customers are responsible for return shipping unless the product arrived damaged, defective, or incorrect.
Exchanges are subject to available inventory.
How to start a return
Email codepinkglamessentials@gmail.com using the subject Return Request — Order #[ORDER NUMBER], and include:
- Full name
- Order number
- Email used at checkout
- Item being returned
- Reason for the request
- Clear photographs if damaged, defective, or incorrect
Approved returns will be inspected after arrival. Allow up to seven business days after the approved return is received for the refund or exchange to be processed.
The customer's bank or payment provider may require additional time to display the refund.
Complimentary gifts are not separately refundable, exchangeable, or redeemable for cash. If a qualifying purchase is fully returned, the complimentary gift may need to be returned or its $9.99 retail value may be deducted from the refund.
